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Keynote
Speech
Delivered to the American Culinary Federation Regional Conference
March 20, 2004
Thank
you ---------------- It is an honor to be part of todays program.
I would
like to read something to you that I wrote in my e-zine newsletter
that went out this past Thursday. Its really the best way
I can express how I feel about speaking to you today:
This
weekend I will have the privilege of delivering a keynote at the
American Culinary Federation's Northeast Regional Conference in
Newport RI. As many of our readers already know ACF members are
the backbone of our industry. They are always the first group to
step forward when someone needs their skills for a charitable event.
I intend to remind them that for every TV chef there are 1,000 other
chefs that work tirelessly in the sub-basement of hospitals and
office buildings and for every chef that gets to work in a glass
enclosed kitchen there are 1,000 that put out incredible food in
less than perfect conditions and for every celebrity chef there
are 10,000 that go to work each and every day proud of what they
do and passionate about how they do it. Real chef's are not in it
for the glory---they're in it for the passion, for the honor of
serving others and for the love of good food prepared well!! Thanks
ACFthis ones for you!
Leading
in todays business world (whether it be as a leader in ACF
or a leader in your business) -----is about passion, laser beam
focus, and personal courage. It is about living what you believe
in, being fully committed to making things happen and having the
guts to keep going when its easy to quit.
Think
about those in our industry that have been genuinely successful:
Norman Brinker Rich Melman- Ella Brennan- Danny Meyer of
Union Square Café -------- Each of them has been passionate
about their concepts---they are completely immersed in what they
are trying to accomplish and they have the guts to keep going and
bring others along with them. (Dont forget that line---bring
others along with them.
And
then there are other leadersleaders that are famous to this
group-------names like--George OPalenick, Michael Ty, Ed Leonard,
Jim Taylor, Peter Hyde and the young woman that that read our Culinarians
Code at the opening today.
These
leadersnot only are leaders in their own organizations, their
own kitchens, their own businesses----but they have given the gift
of their passion, focus and perseverance to ACF.
What
are their secrets? ---what does it take to lead?
What
does it take to develop a personal brand that will separate you
from the packhelp you stand out and set you up for personal
and professional success?
In
an industry that employs 12 million people, has close to 900,000
locations and generates 1.2 billion dollars a day in salesits
not easy to stand out----but there are things you can do, real things,
things you can do everyday---little leadership actions that you
can take that will strengthen your personal brand, expand your realm
of influence and set you and your team up for genuine success.
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Genuine Leaders do Three Things Well:
They
Speak Itmeaning--they always say it like it isthey
let their people know exactly whats going on and where they
stand----There are no secrets in a successful business!! Have you
ever noticed that when we get in trouble in our business is when
the catering manager is not fully sharing information with the chef
or visa versawhats the result? Your righttotal
disaster!!! There are no secrets in a successful business. Everyone
has to be on the same page. Everyone has to be clear on the mission
at hand. Great leaders communicate their vision at every opportunity.
They speak it everyday!
Secondly----They
Provide Hope for Othersthey make people feel good about what
they are doing. They make their people feel important. They make
others feel that their contributions really count in the success
of the operation. They work hard at creating stars at every level
of their operation. Hope is the greatest gift a leader can give.
And
third----leaders are fully engagedfully involved---fully committed---They
do stuff-they make things happen--they stand up for what they believe.
They take action---At its very essence---after you reduce
all of the leadership info down to its essencethis is
what leaders dothey take action!!!!! They get stuff done!!!!
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Leaders come in all shapes and sizessome are famous but most
are not! Heres one story about a chef that took action
Executive Chef Tom Hurley from Lush Restaurant in Portland
Oregon. Tom, a retired firefighter, realized his dream of becoming
a chef by attending and earning a diploma from The French Culinary
Institute in New York City. While studying in New York he befriended
the firefighters from Rescue I in Manhattan. Immediately after the
September 11th tragedy Tom flew to New York and cooked for several
weeks at their firehouse also giving the gift of friendship and
support. Since returning to Portland he has raised over $70,000
for the NY Firefighter's Fund. AND --------"in the selfless
firehouse mode, he insists on wanting no personal credit."
He has replaced credit for his actions---with the influence he has
had on others.
This
next story is about hope and the power that giving hope to others
has:
Several
years ago I attended the Ivy Awards dinner in Chicago during
the NRA Show and by chance sat at the table with Chef Paul Prudome.
A young chef by the name of Frank Brigtsen was receiving one of
the Ivys that evening and he had apprenticed under Chef Prudome.
Frank gets up to receive the award and he begins to talk not about
his accomplishments and his award winning restaurant but about what
Chef Prudome had done for him. He said that he was very close to
living in the back of his car when Chef Prudome took him under his
wing and he wouldnt be standing up there in a fancy tuxedo
if it wasnt for the fact the Chef Prudome helped him believe
in himself. Chef Prudome had given him hope for a better future.
He turns and looks over toward the table ----- as a son would look
over to his father for approval and all of us are in tears. When
I think of Paul Prudome I dont think about Cajun Spice or
K-Pauls---I think about Frank Brigtsenand the power of hope.
The
third short story is about a young Johnson and Wales graduate by
the name of Sara George. I met here last year at the NRA Show. She
had just graduated from the Denver program and was working as a
recruiter for Johnson and Wales. I asked her to come to a speech
I was making to high school students that would be visiting the
Show. Sara had started at Pizza Hut at 16 years old and worked her
way up to assistant manager before deciding to go off to culinary
school .When I had Sara stand up in her crispy and super clean whites
and I told the 2000 young people that she had started at Pizza Hut
and had just graduated college with a degree in culinary arts------you
could hear a pin drop---those of you that know teenagers---know
that that it is not very often that you can hear a pin drop. Sara
in the eyes of those students had become a modelan example
of what they could be. They saw themselves in Sara. It clicked in
their head that that could be them up there looking sharp and feeling
confident.
Billy
Shore who started Share Our Strength says in his newest book The
Light of Conscience that the hunger for hope is the greatest
hunger of all and I say that as chefs our greatest leadership challenge
is to not only feed our hungry guests, but to feed the hunger of
hope that our employees and associates have.
Three
leadership things you can do:
One
----Speak It always say it like it is. Everyone
that works for you wants to know two things. This is also the greatest
gift you can give a young developing manager and leader. Every employee
wants to know two things ---they want to know what you----their
bosstheir leader expects and second they want to know how
they are doing. Take the time each day to make sure those that work
for you know exactly what you expect and then let them know-----------
how theyre doing.
SecondProvide
Hope for Othersyou can do this by making others feel usefulfeel
that what they are doing really is making a difference. I was speaking
last week to a group of club managers and chefs in the mid west
and I asked them that when they returned to their kitchen the next
day to call over the lady that slices the tomatoes and ask for her
ideas on a special plate presentation that they may be working onask
her what she thinks-show respect for her opinion. Would it kill
any of us if we actually used her suggestion?
And
third----be engaged---Step forward---get involved. When we teach
the twelve ingredients of leadership in our Mentor Cares program
to young people we have a phrase that says----Leaders dont
lament---they Shut Up and Drive-They take action! Pick an issue
in ACF that is important to you----that has meaning for you and
throw yourself into getting something done about it. By doing this
you honor those in ACF that came before you and you help make the
organization better for those that will come after you.
A couple
of quick recommendations for take home:
Two
Books:
Billy
Shores The Light of Conscience
And John Maxwells Developing the Leaders Around You
Two
Web sites:
Of course-ronyudd.com for notes on this speech and Ive discovered
another: RestaurantEdge.coma site created by a young chef
---with lots of usable info that you can implement in your business
right away.
Three
other takes homes for success:
Get
clarity---list the three most important things that you want to
accomplish each day and then commit to only doing the things that
directly relate to getting them done. Each time you have to make
a decision you ask yourself ----does this help me accomplish what
I set out to do today? (Everything else becomes secondary)all
actions taken are geared to accomplish your mission---This is how
you develop laser beam focusthis is how you get clarity, purpose
and focus.
Next
--Reach Back----Brinker, Melman, Brennanall became successful
by helping others reach their full potential. They brought and continue
to bring others along behind them. Reach backbecome a mentor.
Remember the earlier line---Bring Others Along With You!
Remember
young people are not our futurewe are their future. When you
are at the Show this year there will be 2000 high school students
walking the floor during Show week. Stop one of them---ask them
what they are studying and what they want to pursue in our industry.
Hand them your business card and tell them to drop you an email
if you can ever help them or provide some advice.
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And
last give your people the greatest gift you can give them----make
them feel usefulmake them feel that they are making a real
contribution----when they feel useful they feel good about
themselves and they will do their greatest work.
I will
simply close with a story of a young man by the name of Michael
McCarthy a college student at Virginia Tech that has volunteered
in our Thanksgiving Cares hunger relief program since he was in
high school. The Thanksgiving Cares program collects, assembles
and distributes boxes of food to families in need at Thanksgiving
time in the DC area. Last year we served 620 families. Last year----after
making all our deliveries we were driving back to drop off our rentals
trucks late at night. We had just worked two straight 18 hour days----we
were exhausted------and I said to Michael that we would have to
send him a gift certificate or something to thank him for all the
work he had done over the last couple of days. ---------------He
turns to me ands says ---Mr. YuddI dont need a gift
certificate. I do this because I want to---we are doing some good
stuff for those families. Dont worry -----Ill be back
next yearI know Im making a difference
Lets give that gift certificate to one of those families.
Make people feel useful and you can change the world.
Thank
you ACF. Remember its always been about passion, providing
hope to those you lead and having the guts to take action and stick
with it!
Thank youit has been my honor to speak to you today.

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