Front Line Service Workshop

Create an Atmosphere for a Passion for Service

Teach-Practice-Problem Solve

Getting the team together is often the most effective way to begin to establish the passion for service process in any business. This workshop establishes a clear understanding of established service standards and works with associates on all levels to effectively implement those standards. This is a highly interactive program for both front line managers and service providers.

In This Workshop Your Team Will Learn How To:

• Identify With The Guest/Customer's Perspective on Service
• Practice The Concepts of -Customer As King
• See The Connection Between Their Future and The Levels Of Service
• Tap Into Their Own Desire For Good Service
• Work On The Details and Mechanics of Customer Service
• Learn Take Home Techniques For Building Their Own Fan Club
• Practice Established Service Standards
• Compete In the Service Olympics

Available in Keynote, Half Day, Full Day and Two-Day Workshop Format

Contact Ron Today For Booking Information!
Contact Ron Yudd